Resilience represents the capacity of an organization to adapt, survive, and succeed no matter what types of chronic stresses and acute shocks they may experience. Stresses and shocks can result from a variety of sources like market-driven, dramatic cost changes for products and supplies, new regulations, to man-made or natural disasters, or any number of other causes.  A cross-functional discipline, Resiliency Planning ensures organizations have advance preparation to anticipate future challenges, develop response options, and provide the inherent flexibility needed to respond and succeed. Planning for resilience empowers diverse stakeholders to evaluate issues, set strategic policies, and implement projects that enable execution of business continuity plans. Resiliency Planning reduces impacts from chronic hazards or changing conditions, lessens future disaster-related response and recovery costs, and shortens recovery time following significant events.

The specific aim of Business Continuity Planning is to ensure mission critical, core processes continue during disruptive events and to develop a series of procedures to quickly, and with minimal impact, restore normal operations. Business Continuity Plans leverage work done in Resiliency Planning by activating and deploying back-up systems, facilities, processes, and human resources as required. Having a Business Continuity Plan is critical to ensuring your enterprise can survive and thrive when challenged.

Crisis Management Planning is a specific discipline focused around ensuring organizations have developed plans to respond and handle various types of emergency situations that may arise requiring urgent actions and attention. In conjunction with a Business Continuity Plan, together, they ensure you can respond to an immediate emergency and simultaneously, keep your enterprise running. Waiting until you are in the middle of an emergency is not the time to start figuring out how you and your team should respond. Investments in Crisis Management Plans and training can truly mean the difference between success and failure for your enterprise.

As your operations expand in size and scope, having an operations center as the focal point for: real-time monitoring; information fusion; risk identification and mitigation; decision-making and direction; and even as a potential work space for cross-functional support teams can dramatically increase speed, reduce costs and enhance decision-making quality. The ability to remotely track, assess, and resolve issues from a central location enables optimization of your operations, maximizing efficiency with minimal infrastructure investment. Operations centers can come in an infinite combination of sizes and designs depending on the intended functionality. Let our team of experts, with decades of experience, help you design the tailor-made solution for your organization’s needs.

Size is highly variable depending on your operating requirements and functions. Contact us for a consultation, and we can help you review your organization’s needs and scope a project that is the right fit in both size and capabilities.

When faced with disparate data sets, unstructured problems and only humans performing compilation and analysis tasks, your decision-making processes face exponentially increasing variables and bad outcomes with higher chances for error and reduced situational awareness. Incorporating decision support technology adds fail-safe automation and repetition.  Data gathering and correlation is dramatically faster.  User-friendly interfaces and displays significantly improve the decision-maker’s situational awareness.  Properly developed automation, where appropriate, increases efficiency, adds predictive capabilities and flexibility to accommodate changes and head off problems.

Yes. Whether it be existing plans and processes, facilities, or technologies, our network of experts are great at leveraging the maximum value from your current investments and capabilities. We also find the gaps in what you already have and create resilient plans, facilities, technology, and human capital talent as your needs require.

Contact us today for an initial free consultation. Our early engagement with you will survey your intentions and existing capabilities. We will also seek to understand what risk factors you perceive. Coupling this with our experts’ extensive knowledge, we will then develop and discuss options with you on how to best address your needs.

Yes. Our experts have significant operational experience in your business sector, and our technology tools often already have elements developed that fit within your industry. That said, our goal is to provide a tailored solution that optimizes your organization’s very specific operational needs. Our preference for agile development approaches ensures your very specific requirements are at the forefront and matched every step of the way.